Frequently Asked Questions
T&D Ammo & Outdoor Supply
offers discounted pricing on Rifle
Scopes,
Optics, Knives,
Reloading Supplies, Ammo, Gun Accessories, Holsters,
Crossbows, Compound Bows, Tactical Gear, Target
Throwers, Cases, Bags, Tents, Sleeping Bags, Hunting
Supplies, Shooting Supplies, Air Guns, Fish Finders, and
many other Hunting, Shooting, Fishing, and Camping
products. If you can’t find the item your looking for,
please Contact
Us and send us an e-mail. We have access to over
20,000 products that are not listed on the site.
What types of payments and credit cards do you accept?
How much is Shipping?
Can I track my order?
Can I
have an order shipped to a PO Box?
Can I cancel my order?
What
if the item I want is out of stock?
Can I return
or exchange an item?
What
if my item is damaged in shipping?
What types of payments and credit cards do you
accept?
We accept certified funds (money orders or cashiers
checks),credit cards : Visa,Master Card, Discover or Pay
Pal.
How much is Shipping?
Shipping charges vary according to product weight and
destination. Most products are shipped via UPS because
they offer package insurance and excellent tracking
software.
Can I track my order?
Yes. For customers who choose to register when they
checkout, we offer the convenience of Order Tracking.
Simply login to your account, click order tracking and
select the order, which you are inquiring about to find
out if your order has been shipped and to obtain the UPS
tracking number.
Can I have an order shipped to a PO Box?
No. Merchandise is primarily shipped via UPS and UPS
requires a valid street address. If a P.O. Box is used
as a shipping address, an error message will appear when
submitting the order. We cannot deliver to A.P.O., F.P.O.
or foreign addresses.
Can I cancel my order?
Yes, as long as the item has not been shipped. If you do
receive an order and decide you want to return or
exchange it please see our Return/Exchange policy.
What if the item I want is out of stock?
Please send us an E-Mail and we will try to get the
product from our local wholesalers.
Can I return or exchange an item?
Yes . As long as the following conditions are met. Items
in ‘NEW’ condition may be returned for exchange or
credit. For a more prompt exchange/refund, please keep
your invoice! If it is necessary to return merchandise
for an exchange/refund, all merchandise must meet the
following conditions:
- Return in original packaging (in NEW condition)
- Return to us within (10) days
- Copy of invoice enclosed with merchandise
- Enclose a brief letter of explanation.
- Merchandise returned for exchange will be
charged for shipping on exchanged product.
- Merchandise returned for refund will be charged
a 15% restocking fee-$5.00 minimum.
- All returns must be freight prepaid.
- No COD’s accepted
- If the merchandise you wish to receive is out of
stock, a refund /credit will be issued promptly. All
returns for refund paid by credit card will receive
a credit to the credit card.
- If you have any questions concerning an
exchange/refund please contact us immediately.
We are unable to process returns returns on
ammunition due to liability and safety issues.
What if my item is damaged in shipping?
If your shipment appears to be damaged upon arrival do
not accept the shipment. If after you open your shipment
you find that you received damaged or defective
merchandise, contact the package carrier (UPS, FedEx, or
USPS) and file a claim using the package tracking
number. Please contact us immediately by E-Mail so we
can resolve the problem.
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